Customer Care
Shipping & returns
Template for review: this policy is a starting draft written for GLOWRITO's planned operations. Please have it reviewed by a qualified professional and update the details before launch.
Delivery across Bangladesh
Orders placed before 3 pm (Saturday–Thursday) are usually dispatched the next business day. Our courier partner will call you before delivery.
“Inside Dhaka” applies to delivery addresses within Dhaka district. All other districts use the “Outside Dhaka” rate.
Payment
Cash on Delivery is available nationwide — pay the courier when your parcel arrives. Online payment (bKash, Nagad and cards via SSLCommerz) is coming soon.
Exchanges & returns
- Exchange unworn, unwashed items with original tags within 7 days of delivery.
- Contact us with your order number to arrange an exchange or return.
- If an item arrives damaged or incorrect, tell us within 48 hours and we will replace it at no cost.
- For hygiene reasons, items marked final sale cannot be returned.
Size guide
| Size | Bust (cm) | Waist (cm) | Hip (cm) | UK |
|---|---|---|---|---|
| XS | 80–84 | 62–66 | 86–90 | 6 |
| S | 85–89 | 67–71 | 91–95 | 8 |
| M | 90–94 | 72–76 | 96–100 | 10 |
| L | 95–100 | 77–82 | 101–106 | 12 |
| XL | 101–106 | 83–88 | 107–112 | 14 |
Measure over light clothing. Bust: around the fullest part. Waist: around the narrowest part. Hip: around the fullest part, about 20 cm below the waist. Between sizes? Choose the larger size for a relaxed fit.